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Warranty, Insurance & Accountability

Building or renovating a home is a significant investment, and protecting that investment requires understanding the warranties, insurance coverage, and accountability measures associated with your project. These safeguards ensure your home meets quality standards, protects you financially, and holds the professionals involved responsible for their work. Here's what you need to know:

Warranties

What They Cover

Warranties protect against defects in materials or workmanship and may also cover specific components of your home. They vary by region and professional, but they generally fall into the following categories:

  • Labor & Materials: Covers workmanship and materials used in construction, typically for one to two years.

  • Building Envelope: Protects against water penetration and weather-related issues for up to five years in some regions.

  • Structural Defects: Covers the foundational structure of the home for up to ten years.

Example: The 2-5-10 Warranty in British Columbia, Canada

In British Columbia, new homes built by licensed residential builders must include a 2-5-10 warranty, which is considered one of the strongest in Canada:

  • 2 Years: Covers labor and materials, including electrical, plumbing, and HVAC systems.

  • 5 Years: Protects against issues with the building envelope, such as water penetration.

  • 10 Years: Covers structural components like the foundation and load-bearing walls.

Key points about the 2-5-10 warranty:

  • It is tied to the home, not the owner, meaning it transfers to subsequent buyers.

  • Exemptions may apply, such as for owner-built homes or homes on First Nations reserve lands.

  • Proper maintenance, as outlined in the manufacturer's manual, is essential to keeping the warranty valid.

  • Homeowners can hire qualified consultants for inspections at key milestones (e.g., 15 months, 5 years).

Warranty Standards Across North America

  • One-Year Warranty: Most regions require a minimum one-year warranty for workmanship.

  • Product Warranties: Contractors should provide manufacturer warranties for products used in the project, such as roofing, appliances, and windows.

  • Implied Warranties: Most provinces, territories, and states have laws ensuring products are fit for their intended use.

  • Making Claims: To file a warranty claim, document issues in writing and retain all receipts and warranty documents.

Insurance

Insurance protects both you and the professionals you hire. Here are the primary types of coverage to understand:

Contractor’s Insurance

  1. Commercial General Liability (CGL): Covers third-party property damage or bodily injury caused during the project. This is the minimum required insurance for most contractors.

  2. Worker’s Compensation: Covers workplace injuries to prevent liability for medical costs or lost wages.

  3. Course of Construction Insurance: Protects against damage caused by unforeseen events, such as fire, theft, or weather, during construction.

Subcontractor Insurance

General contractors often extend their insurance to cover subcontractors or require subcontractors to carry their own insurance. This ensures that:

  • Liability for subcontractor-related issues does not fall on the general contractor.

  • Coverage extends to incidents caused by subcontractors, such as accidental damage or injuries.

Specialized Insurance for Homeowners

Homeowners may also need:

  • Homeowner's Insurance: Adjusted to cover construction-related risks during the build or renovation.

  • Supply Bond: Protects against delays or losses caused by supplier defaults.

Accountability

Ensuring everyone is accountable for their role is crucial to avoiding disputes and maintaining quality. Key steps include:

  • Request Contracts: Require detailed contracts from all professionals involved.

  • Verify Insurance: Ask for proof of insurance from contractors and subcontractors.

  • Monitor Timelines: Ensure that professionals adhere to agreed schedules.

  • Communicate Issues Promptly: Report concerns in writing and document responses to maintain a clear record.

Warranties and insurance may seem like technicalities, but they’re your safety net against costly mistakes, delays, or accidents. By hiring licensed professionals with proper coverage and understanding the specifics of warranties and insurance in your region, you protect your home, your investment, and your peace of mind.